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Experienced Pre-Tenancy Administrator

Location: Hitchin

Salary: £23,(Apply online only)- £25,(Apply online only)

Job Type: Full-Time, Permanent

About the Role

A leading property management company is seeking an Experienced Pre-Tenancy Administrator to join their dynamic team. This role is perfect for a detail-oriented and organised individual who thrives in a fast-paced environment and has a strong understanding of tenancy processes.

As a key part of the lettings team, you will be responsible for ensuring a seamless transition from offer acceptance to move-in, handling all administrative tasks efficiently while delivering exceptional service to landlords and tenants.

Key Responsibilities

Managing the pre-tenancy process, ensuring all necessary documentation and compliance checks are completed.
Preparing and sending tenancy agreements, ensuring accuracy and legal compliance.
Coordinating referencing and right-to-rent checks for prospective tenants.
Liaising with landlords, tenants, and external agencies to facilitate a smooth move-in process.
Organising deposit registrations and ensuring all financial obligations are met before move-in.
Scheduling and managing inventory check-ins and property inspections.
Ensuring all tenancy files are kept up to date and compliant with relevant regulations.
Providing excellent customer service, promptly responding to queries from landlords and tenants.

Requirements

Previous experience in a pre-tenancy administration role or similar within the property sector.
Strong knowledge of tenancy agreements, compliance, and referencing procedures.
Excellent organisational skills with a keen eye for detail.
Ability to manage multiple tasks and prioritise workload effectively.
Strong communication skills, both written and verbal.
Proficiency in property management software (experience with Vebra Alto or similar is an advantage).

Why Join?

Opportunity to work with a well-respected property management company.

Supportive and professional working environment.

Career progression opportunities within the property sector.

If you are a highly organised and proactive Pre-Tenancy Administrator looking for your next opportunity, we would love to hear from you. Apply today