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About the Role:

We are looking for a dedicated and experienced Lift Service Engineer to join our client's team in Newcastle. The successful candidate will be responsible for maintaining, servicing, and repairing lift systems across a variety of sites. You will ensure all work is completed safely, efficiently, and in compliance with industry standards, while delivering excellent customer service.

Key Responsibilities:

* Routine Maintenance: Conduct planned preventative maintenance on a range of lift systems to ensure optimal performance and reliability.

* Fault Diagnosis & Repairs: Troubleshoot and resolve technical issues promptly to minimize system downtime.

* Emergency Call-Outs: Respond to emergency breakdowns and provide rapid, effective solutions.

* Customer Interaction: Maintain professional relationships with clients, providing clear updates and advice regarding lift performance and service requirements.

* Documentation: Accurately complete service reports, logbooks, and compliance paperwork.

* Health & Safety Compliance: Ensure all work adheres to health and safety guidelines and industry regulations, including LOLER and EN81 standards.

* Team Collaboration: Liaise with the service team and support colleagues as required.

Skills and Qualifications:

* NVQ Level 3 in Lift Engineering or equivalent qualification (essential).

* Proven experience in lift servicing and repair, with expertise in a range of lift types and manufacturers.

* Strong fault-finding and problem-solving abilities.

* Excellent communication and customer service skills.

* Ability to work independently and manage a varied workload.

* Valid UK driving license (essential).

Desirable:

* Experience working on both traction and hydraulic lift systems.

* Knowledge of modern lift technology and remote monitoring systems.

* CSCS card or equivalent certification.

Benefits:

* Competitive salary, negotiable based on experience.

* Overtime opportunities and call-out bonuses.

* Fully equipped company vehicle, tools, and uniform provided.

* 25 days annual leave plus bank holidays.

* Comprehensive training and development programs.

* Pension scheme and additional employee benefits