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Role purpose

We are seeking a proactive and enthusiastic Facilities Assistant to support the smooth running of the London office for this fast growing challenger Bank. This client-facing role involves a wide range of office management, facilities, and health & safety responsibilities, requiring strong organizational skills and a can-do attitude. This is an on-site role, Monday to Friday.

Key responsibilities

Act as the first point of contact for the office, managing reception and meeting rooms.
Coordinate catering, post, supplies, and office equipment.
Administer access control systems, issue passes, and conduct audits.
Support the Facilities Manager with health and safety duties.
Organize travel arrangements and process departmental expenses.
Ensure compliance with mandatory regulatory maintenance checks.
Build and maintain strong working relationships with internal teams and external suppliers.
Can be manual work - shipments, logistics, flattening boxes.
Taking responsibility for new starters and meet and greet requirements.
Manage and communicate meeting room bookings.
Following health and safety procedures as well as GDPR and confidentiality.

Key Skills required

Previous experience in reception or general administration.
Excellent verbal and written communication skills.
A client-focused mindset and a flexible, self-motivated approach.
Confidence in multitasking and managing a variety of responsibilities.
MS Office experience.

Additional Details

Offering a highly attractive reward package; the typical benefits include:

25 days holiday entitlement increasing with service
Pension Plan
Private Medical Insurance
Dental Cover
Income Protection
Life Assurance
Employee Referral Bonus

Interested? Apply now for a quick response