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Engineering Administrator

Sheffield

Salary: up to £27k

Monday – Friday 8am – 5pm onsite

25 days holidays + Bank Holidays

A fantastic opportunity has arisen for an Engineering Administrator to join a fast-paced environment. Working for a business who are specialists in designing, installing critical access and safety equipment. Responsible for critical support to a small busy team, in a highly competitive market, the provision of accurate data and a customer-centred approach are key.

Key Responsibilities:

* To receive, action and direct telephone calls, mail and email requests for information, service or support in a timely, professional, courteous and customer-focused manner.

* To update customer portals with required documentation once work has been undertaken thereby facilitating payment.

* Raise Purchase Order requests, liaise with Finance and submit orders to suppliers when requested

* Hiring of equipment and booking of access machinery including arranging delivery

* Dealing with certifications and assisting the Labour controller in the weekly planning and covering for absence and holidays where necessary

* Ordering essential job parts, completing weekly engineers job packs in a timely manner and compiling and issuing RAMS to engineers and customers

* Inputting information on spreadsheets and processing payments for parking fees, ad hoc purchases, postal/carriage etc.

* Booking and managing overnight hotel accommodation and parking (as req’d) for the Engineers working away from home and were requested by the Operations team make the necessary arrangements.

* Collating and processing engineer expenses including p/o’s relating to engineer purchases

* Ensure electronic and paper files are well organised and accurately maintained

* Organise the retention and archiving of paperwork that must be retained for safety and financial reasons.

* Processing customer renewal orders, data entry and assigning tasks as applicable on Clarity.

* As a member of small team, provide administrative support to others in the wider team as directed.

Key Requirements:

* Proven experience in a similar role (service orientated with field-based personnel and national customers), will consider engineer coordinator, transport planner, transport coordinator, route planner or similar experience

* Strong IT skills, including MS Outlook, Word and Excel

* Excellent communication and organisational skills, with proven experience of accurate information and systems maintenance

* Excellent attention to detail

* Professional, customer-focussed manner, helpful and supportive to colleagues