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Company Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.

Values: Open, Trusted and Bold

Trusted Partners:

Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
Fortinet: Elite VIP Program – one of only 2 in the UK
AWS: Advanced Solution & Managed Service Provider Program

Job Description

The People Team: We are building something special. Our aim is to be a value and culture driven learning organization, leading to improved wellbeing, empowerment, growth and retention. By partnering with the business, we deliver innovative and future focused talent solutions to achieve our ambition of a being a great company to work for and with. If this sounds like something you would like to be a part of, we would love to hear from you.

The role: This is a fantastic opportunity for a HR professional, who embraces continuous learning and growth. You will be responsible for supporting the People Business Partners drive the People agenda. Provide accurate HR advice and guidance to colleagues in support of day to day management of the employee lifecycle. The role will include project work and the ability to work confidently with data to deliver meaningful insights.

Reporting to the Senior People Business Partner, this is an ideal role for someone with previous HR Advisor experience, with a solution focused mindset and detail orientated, who enjoys working in a fast paced but supportive environment. The ideal candidate will also have some experience of Employee Relations or be confident in dealing with and advising colleagues on employment policy/procedures.

Key Responsibilities:

Provide support to People Business Partners on a variety of topics including employee relations cases.
Monitor, analyse and manage absence. Identify trends and propose solutions as appropriate.
Support with on/off boarding process including conducting first day induction, employee check-in meetings and probation process tracking. Conduct exit interviews and ensure insights are appropriately considered to promote continuous improvement.
Work with People team colleagues in the Operation and L&D verticals in support of continuous process improvement and support project deliver.
Participate in various People team change initiatives, programs and policies as we continue to innovate our systems and processes.

Qualifications

Skills & Experience:

Excellent HR administration skills with experience of managing and advising on all stages of the employment lifecycle.
Demonstrates creative thinking and problem-solving skills.
Excellent interpersonal and communication skills.
The ability to build and maintain relationships to work cross functions and confidently with multiple stakeholders.
Experience of delivering and working through Change is desirable.
Experience of SuccessFactors and Bridge systems would be beneficial.
Working towards a CIPD qualification is desirable but not essential (support offered

Additional Information

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch