Transport Operations Manager

Norwich, Norfolk
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Just Recruitment is working with a growing Transport and Logistics business, they are looking for a Transport Operations Manager to join their team.

The key purpose of this role is to manage, monitor and control all responsibilities of the businesses operating license ensuring that we are compliant with all undertakings at all times.
Manage the day-to-day operation of General Haulage, Pallet Networks, ensuring we maximize our backload potential and maximising revenue per vehicle per day.
Ensuring we deliver Customer satisfaction and meeting Customer SLA's and managing operational costs of the business to ensure we hit financial goals and targets.

Managing a fleet in excess of 80 trucks and 100 trailers, managing 65 drivers and the planning and customer service teams, reporting directly to the GM.

Key duties include:
Fully utilize all IT systems and platforms to ensure the fleet remains legal and compliant and to improve and maximize the efficiency and smooth running of the operation providing maximum fleet availability at all times;
Build, grow and maintain effective working relationships with key stake holders within the business to promote partnership working and improve operational efficiency;
Create, promote and implement, clear communication channels with internal departments and external customers to improve KPI's and the profitability of the business;
Manage all information to ensure it is up to date and held in a secure location in order to comply with GDPR legislation;
Manage driver hours and tachographs and forward data to relevant internal department to ensure accurate records are kept, securely stored and readily available on request and Drivers workloads can be compiled in accordance with legislation .
Lead on the implementation and management of safe working practices, general housekeeping and manage audits from both external and internal clients to ensure the company is compliant
Monitor and programme fleet maintenance covering all vehicles and trailers, including hire vehicles and trailers and maintain accurate and full records which are kept for a 15-month period for all drivers reports of defects, safety inspections, routine maintenance and repairs to vehicles and all records are available on request to ensure compliance.
Monitor Driver behaviors including, but not limited to vehicles and trailers not being overloaded, vehicles operating within speed limits, defects promptly reported and investigate any infringements with the individual drivers and record any remedial action taken.
Manage the compliance of the operating centre specified including the laws relating to the driving and operation of vehicles used and report any changes to the traffic commissioner to ensure compliance
Manage customer service levels
On-boarding new customers to ensure smooth start-up
Ensuring we have enough sub-contractors to cover our operational needs

Candidate requirements:
Logistics qualification would be desirable
Transport Managers Certificate of Professional Competence (CPC) is essential. TM CPC International essential
Working knowledge of the Highway Code, EU tachograph requirements, Working Time Regulations, Road Transport Regulations
Commercial & Financial awareness
Working knowledge of transport operation systems
Geography of UK and road networks
Health and Safety regulations
Relevant transport management experience
Analysing and solving logistic problems
Transport operation systems
Managing a busy successful Traffic office

Offering a great package for the right candidate - this is an excellent opportunity, to join an organsiation, that offers further development and progression

Job Info
CV-Library logo
Job Title:
Transport Operations Manager
Company:
CV-Library
Location:
Norwich, Norfolk
Salary:
Competitive
Posted:
Sep 10th 2024
Closes:
Oct 11th 2024
Sector:
Distribution
Contract:
Permanent
Hours:
Full Time
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