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Our Client are delighted to be offering an Operations Assistant position to work from their Clevedon office. As an integral role within a small team, this hire will report to the Operations Supervisor and will play an important part across all aspects of the business.
The Role
• First port of call for customers & clients contacting the office. Responsible for taking all customer orders, including resolution of order related queries, whilst maintaining a high standard of customer service.
• Managing the internal customer ordering system. Recording commercial contracts and processing customer orders, from the point of request through to generating customer invoices.
• Handling logistics to ensure customer requirements are met, whilst liaising with hauliers and terminal personnel to ensure product is delivered in a timely manner.
• Bringing own development to the table with a continual focus on efficiency of operations.
• Assist with uploading sales & purchase invoices to our finance system, as well as other ad hoc finance duties.
The Person
• Excellent communication skills required for relationship management with customers, suppliers, and colleagues.
• Decision making abilities at an operational level to respond to the daily tasks.
• High level of organisational skills and attention to detail.
• Ability to engage with all levels and functions across the business.
• Highly motivated individual looking to support and add value, in a close-knit team.
• Willing to develop a highly transferable set of skills and behaviours that can be applied in all sectors.

Excellent benefits package

Full time/Permanent