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Service Workshop Manager – (HGV/LCV)

Location: Letchworth
Salary: up to £45,000

Day shifts / Monday to Friday

Are you an experienced Workshop Manager with a strong background in vehicle maintenance and technical team leadership? We are recruiting on behalf of a leading provider of temperature-controlled vehicle rental solutions, specializing in refrigerated transport. This is a fantastic opportunity for a proactive and hands-on professional to oversee workshop operations, ensuring high standards of service, compliance, and efficiency.

Key Responsibilities:

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Plan and manage daily workshop activities, ensuring efficiency and prompt issue resolution.

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Build strong relationships with clients, understand their requirements, and provide expert guidance.

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Oversee pricing, quotes, and invoicing to ensure competitive and sustainable services.

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Set and track key performance metrics to maintain operational excellence.

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Work closely with external partners to ensure efficient procurement and compliance.

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Ensure all maintenance activities adhere to industry regulations and health & safety protocols.

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Team Leadership & Development: Recruit, train, and mentor a skilled technical team, driving professional growth and high performance.

About You

To succeed in this role, you’ll need to be a hands-on leader who thrives in a fast-paced environment. You should be confident in handling customer interactions, managing suppliers, and driving operational improvements.

Required Skills & Experience:

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Proven experience in workshop management and vehicle maintenance.

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Strong leadership skills with the ability to motivate and manage technical teams.

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Solid understanding of health & safety regulations in a workshop setting.

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Experience managing budgets, costs, and profit & loss.

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Excellent communication skills and a passion for customer service.

Desirable Skills:

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Experience supporting operational and strategic decisions.

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Knowledge of HR policies, compliance, and process improvements.

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Project management experience within fleet operations.

What’s on Offer?

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Competitive salary (negotiable based on experience).

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Opportunity to lead a high-performing team within a well-established company.

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Career development and training opportunities.

If you’re ready to take on this exciting challenge, apply today