Azure Support Engineer L2

Plymouth, Devon
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IT Support Engineer (Azure, Networking, Security) – Up to £38K + Shift Allowance – Career Growth & Azure Training!

An IT Support Engineer (Azure, Networking, Security) is required by a leading Managed Service Provider. This is a fantastic opportunity to join a dynamic, customer-focused team with clear career progression into professional services and project teams. The company offers strong Azure training, including support for AZ-900/AZ-104 certifications, and hybrid/remote flexibility for top talent.

What You Need:
Level 2 IT Support – Must have progressed from L1 to L2 support.
Azure Troubleshooting & Investigation – Strong hands-on experience resolving Azure-related technical issues.
Microsoft Services Expertise – Broad experience in networking, security, and infrastructure.
Certifications (Preferred, Not Mandatory) – AZ-104 (preferred) or AZ-900 (ideally).
MSP Experience – Strong preference for candidates with a background in a customer-facing Managed Service Provider (MSP) environment.The Role:
You’ll handle both Level 1 and Level 2 support calls, proactively investigating and troubleshooting Azure, network, and security issues. Working in a fast-paced, customer-facing MSP environment, you’ll take ownership of technical problems, ensuring efficient resolutions rather than just escalating issues. A problem-solving mindset and strong communication skills are essential.

Why Join?
Career Growth – Progress into professional services and project teams.
Azure Training & Certification – Company-sponsored support for AZ-900/AZ-104 certs.
Competitive Salary – Up to £38K + rota supplement for 5:30 PM – 1 AM shifts (every 4th week).
Hybrid/Remote Flexibility – Preferably based in the Southwest of the UK, but remote UK based options available for exceptional candidates.
Interested? Apply now and take the next step in your IT career!
Make an application to Daniel Kelly ((url removed)) for more information

Job Info
CV-Library logo
Job Title:
Azure Support Engineer L2
Company:
CV-Library
Location:
Plymouth, Devon
Salary:
£30000 - £38000 Per annum
Posted:
Mar 20th 2025
Closes:
Apr 20th 2025
Sector:
IT
Contract:
Permanent
Hours:
Full Time
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