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I have a great opportunity for a Operations Service Team leader to lead a service team and product servicing both in-house and on-site. In this position as a Service Supervisor you will be responsible for the control and delivery of maintenance agreements, scheduling of site engineers, first line customer support and servicing in-house.
This is an onsite role at our client's prestigious manufacturing HQ in Coventry.  Some travel between sites and customers may be required therefore a full driving license is required.

Benefits:
Competitive salary
Up to 25 days Annual leave plus Bank holidays
Free onsite parking
Death in Service x 3 Annual salary
Early finish on a Friday
Great place to work

Responsibilities

Oversee and manage all service operations on-site and in-house, ensuring efficiency and productivity
Develop and implement strategies to meet service goals and objectives
Monitor and maintain site resources
Co-ordination with multiple departments
Co-ordinating with Site Engineers and scheduling site activity
Ensuring all paperwork and permits are completed prior to site activity
Planning jobs to client specifications , ensuring all parts and equipment needed for site activity
Implement and manage Maintenance contracts
Supporting customers on breakdowns, repairs and servicing requirementsIdeal person

Proven experience in a similar role
Strong leadership skills with the ability to inspire and motivate a team
Working across different teams and understanding a variety of roles and responsibilities
Proficient in using computer software and applications
Excellent planning and Orgaisational skills
Positive an upbeat attitude
Someone who is self starting and can hit the ground runningExperience and skills

Experience in a service/repair setting
Full driving license
Competent with ERP/MRP software
Good workig knowledge of MS Excel, Word and outlook and Teams
Experience of leading a team of onsite engineers
Proven track record of working in the delivery of high quality customer service

Desirable

Project Management skills
Contract Manangement
Jira and/or Confluence
Knowledge of safety regulations and procedures (ATEX is desirable)
Interviews are looking to be held wc 24th September so please ensure that you will be available that week before application