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Exciting Opportunity: Customer Support Executive – SaaS Industry

Are you passionate about technology and delivering world-class customer service?

We are looking for a Customer Support Executive to join our team, supporting users of a leading SaaS platform. If you thrive in a fast-paced environment, love problem-solving, and enjoy helping customers succeed, this could be the perfect opportunity for you!

What You’ll Be Doing:

Providing top-tier support to customers, resolving technical and service-related issues efficiently.
Acting as a trusted advisor by understanding customer needs and delivering tailored solutions.
Troubleshooting software applications and integrations with expertise and precision.
Collaborating with internal teams to enhance the customer experience.
Continuously learning and staying up to date with the latest industry trends.

What We’re Looking For:

Strong technical proficiency and problem-solving skills.
A customer-first mindset, with a proven track record of high customer satisfaction.
Excellent communication skills (both written and verbal).
Ability to multitask in a dynamic, fast-paced environment.
Experience with ticketing systems, CRMs, and support tools.
Availability to work flexible shifts, including some weekends and public holidays.

What’s In It For You?

Competitive salary package
Hybrid work model – office & remote flexibility
35 days annual leave (including bank holidays)
Private health insurance
Development opportunities to grow your career
Regular team socials and a positive work environment

Ready to make an impact in a growing tech company? Apply now and be part of a team that values innovation, collaboration, and customer success!

Your next career move starts here – be part of a company that values skill, experience, and long-term success!

RaaS AI operates as both an Employment Agency and Employment Business, adheres to all relevant legislation and offer services regardless of age, sex, disability or religious belief