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The role:

* Develop and maintain a comprehensive knowledge and understanding of all the company’s renewable energy products

* Make outbound calls to our customer database to generate enquiries

* Qualify the customer in line with our product criteria

* Set an appointment with the customer for our BDM to visit

* Handle inbound contacts (calls, emails, web-chat and other channels as appropriate) and support the customer through a consultative sales approach

* Ensure that all sales opportunities are dealt with in a professional manner, taking every opportunity to generate leads

* Support new sales activities with additional products as and when they come on-line

* Deliver sales excellence by achieving performance targets

* Respond to customer enquiries and information requests in a professional manner; ensuring accounts are up to date

We’re looking for:

* B2B Contact Centre experience is desirable

* Experience in appointment setting desirable