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Customer Service Advisor
Role: Calls, Emails and Livechat

£26,210 + annual bonus upto £1500

Monday- Friday Office Hours

Duties
We are seeking a Customer Service Representative to join our client’s team. As a Customer Service Representative, you will be responsible for providing exceptional service to clients and customers. Your main duties will include:

- Answering customer inquiries via phone, email, and chat
- Assisting customers with product information and troubleshooting
- Resolving customer complaints and issues in a timely and professional manner
- Maintaining accurate customer records in our database
- Collaborating with other departments to ensure customer satisfaction

Skills
To succeed in this role, you should have the following skills:

- Excellent communication skills, both verbal and written
- Ability to analyze customer needs and provide appropriate solutions
- Strong problem-solving skills
- Attention to detail and accuracy in data entry
- Previous experience in a customer service role

If you are a motivated individual with a passion for delivering outstanding customer service, we would love to hear from you. Join our client’s team and be part of a company that values its employees and provides opportunities for growth and development