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Customer Service Coordinator
Location: Birmingham.
Salary: GBP32,000 per year
Hours: Monday - Friday, 8.30am - 4.30pm.
Job type: Full-time, permanent

Bridge Recruitment is helping one of our established clients recruit for two experienced Customer Service Coordinators role to join their ever-expanding team.
Responsibilities of the Customer Service Coordinator:
· Process sales orders and maintain order data
· Handle customer enquiries from order to delivery
· Advise customers of order status, changes and supply issues
· Liaise and interact with other departments to ensure:
o effective order progression
o effective problem resolution
o accurate customer feedback
· Perform customer verifications
· Perform general office duties and project work as required
Requirements of the Customer Service Coordinator:
· Excellent telephone manner
· Strong communication skills (verbal and written)
· A strong customer service approach
· A committed team player
· A confident user of standard MS Office applications (Outlook, Word, Excel)
· Familiar with CRM systems (ideally Salesforce)
· A proactive approach to work and problems
If you feel like you meet the above criteria for the Customer Service Coordinator role, then please apply now