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About us

Avencia Consulting are partnered with a leading insurer who are looking to recruit a Senior Claims Handler in their Care team in Leeds.

The opportunity:

The claims department aims to be the market leader in the provision of an efficient, cost effective, creative and professional service to our brokers and clients. We strive to be pro-active and flexible in management of claims whilst maintaining our integrity. The claims team works with the underwriting teams in order to facilitate close communication and exchange of ideas, and is an integral part of the product and customer service delivered to our clients.

We have a great new opportunity for a Senior Claims Handler Claims to join our Complex Claims Team in Leeds. The team provide an excellent claims service to our clients/brokers.

What you'll be doing:

Take full responsibility and accountability for your workload of claims covering varied classes of business but with a focus on Professional Indemnity, Employers Liability, Public Liability and Care
Be able to prioritise work, have good time management skills and be able to work to deadlines to see claims through to final settlement in a proactive manner
Have a detailed knowledge of policy wordings and their application for Professional Indemnity, Employers' Liability, Public Liability and Management Liability claims across all classes of business in addition to a working knowledge of all UK Retail wordings
Ensure good and regular lines of communication exist with key brokers and ensure that relationships are maintained
Contribute to team projects as required by the Complex Claims Team Leader and the Head of Insurance Claims

Our must haves:

Have either a claims background or legal background / experience
Experience in care claims, professional indemnity, social welfare would be desirable
Good Microsoft Office skills, including Word, Excel, Access and Outlook and must become fully competent with our in-house systems.
Studying towards or having a real desire to study towards CII qualifications (Markel funded)
Have excellent written and oral communication skills
Excellent organisation skills