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We are seeking an experienced and passionate Head Therapist to lead and manage our soon to open tranquil country escape. This role requires a skilled professional with exceptional treatment expertise, leadership qualities, and a strong commitment to delivering outstanding client experiences. You will be responsible for overseeing daily operations, maintaining high treatment standards, and supporting team.

Key Responsibilities

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Perform a range of professional beauty and wellness treatments to the highest standard.

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Supervise, mentor, and support a team of therapists to ensure excellent service delivery.

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Conduct training and development sessions to maintain and enhance team skills.

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Monitor and manage treatment room standards, cleanliness, and equipment maintenance.

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Assist with scheduling, stock control, and ordering professional products as needed.

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Ensure all treatments adhere to health and safety regulations.

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Handle client consultations, address concerns, and ensure an exceptional guest experience.

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Drive sales of treatments and retail products, supporting business growth.

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Work closely with management to implement new treatments, promotions, and service enhancements.

Requirements

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Minimum 3 years of experience as a therapist, with leadership experience preferred.

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Recognised beauty or spa therapy qualifications (e.g., CIDESCO, CIBTAC, NVQ Level 3 or equivalent).

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Strong knowledge of skincare, massage, and body treatments.

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Excellent communication and leadership skills.

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Ability to train and mentor junior therapists.

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Passion for wellness and delivering outstanding customer service.

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Sales-driven mindset with a focus on business growth.

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Flexible and adaptable approach to work