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This Customer Administrator role in the retail industry is a temporary position focused on delivering excellent customer service in Hassocks. The successful candidate will have a strong understanding of customer relations, administration, and team collaboration.

Client Details

Based in Hassocks, our client is in the retail sector.

Description

As a Customer Administrator your responsibilities will include:

Maintaining accurate customer records and providing administrative support.
Handling customer enquiries promptly and effectively.
Collaborating with team members to deliver excellent customer service.
Assisting with the implementation of customer service policies and procedures.
Reporting and escalating major customer complaints as needed.Profile

A successful Customer Administrator should have:

A background in customer service
Proficiency in using customer relationship management (CRM) software.
Excellent communication and interpersonal skills.Job Offer

An estimated hourly wage of between £11 - £13 per hour
An inclusive and supportive work environment.
Temporary role with potential for extension or permanency