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If you're interested and passionate about working as part of a team who cares about making a difference whilst providing exceptional services to clients and candidates, then join our Medacs Global Group family which contains brands such as Medacs Healthcare and Global Medics.

Medacs Healthcare, a leader in Health Assessment Services is seeking an Assessment Centre Coordinator to be the first point of contact for our service users who have been offered an assessment with one of our health practitioners.

A flexible approach to your working location will be required, as this position will cover two assessment centres in Durham and Gateshead. The role contributes significantly to the organisation and productivity across the team of health practitioners and adherence to our contractual commitments.

Here's some of the key Responsibilities:

Contacting service users with appointment reminder calls
Travelling and working between the Gateshead and Durham offices
Coordinating and planning diaries for our team of Health Practitioners
Competently and confidently make short[1]notice changes to appointments
General administrative duties
Using Microsoft office packages and other bespoke IT systems
Rota management using Microsoft Excel
Completion of service user satisfaction surveys
Designated fire warden (training will be provided)
Facilitate and coordinate translation services for the Health Practitioner
Ensure service user confidentiality is always maintained
Keeping the service users at the heart of everything you do
Always providing a welcoming and professional approach
Working in a fast-paced environment with the public

WHY MEDACS:

Some of the benefits we offer:

Salary 23k
25 days annual leave rising to 30 days with length of service plus public holidays and your birthday off
Paid volunteering day
Wellbeing support through an Employee Assistance Programme
Reward and recognition awards
Clear career paths

ABOUT US:

MGG have operations across the United Kingdom, Ireland, Middle East, India, Australia, and New Zealand.

The MGG family is welcoming, innovative, and empowering. We believe that if we treat our own people well, our clients and candidates will receive the best possible service from our people.

To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use. We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.

We consider ourselves to be an equitable employer which celebrates diversity and encourages inclusion. Our ongoing commitments to Equality, Equity, Diversity, and Inclusion means we recognise candidates may want to anonymise their cv during the application process, if you wish to do this, you are welcome to do so.

RSS Global is a portfolio of brands specialising in staffing and workforce solutions in the UK, Ireland and Asia Pacific. Our brands include Blue Arrow, Chadwick Nott, Global Medics, Litmus, Medacs Healthcare, Tate and The Recruitment Co.

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