Login to Apply

Site Contract Manager

Halewood, Liverpool

£55k-£61k D.O.E.

Full time 37.5 hours per week

Benefits:

£55K- £61K depending on experience

20% Bonus

Company sick pay

Car allowance of £5819

Private medical care

 Life Assurance x4

Role Purpose:

The Site Contract Manager will be responsible for the management of all operational cleaning activities on the contract, including labour, plant and equipment operation and maintenance, financial and administrative duties for the Halewood site. They will lead, coach, mentor, and manage an established management team and a team of cleaning and waste operatives, as well as taking responsibility for recruitment and training of future employees.

Duties and Responsibilities:

Manage personnel (training, absence, disciplinary) through cleaning supervisors

Ensure all staff maintain safe working practices through implementation of Company and Health & Safety regulations

Manage all operational cleaning activities in order to ensure the timely delivery of services to a standard which meets and exceeds that required by the customer

Manage operational resources to ensure efficient working both as teams and as individuals, undertaking capacity and resource planning where appropriate

Monitor and report on profitability by measuring actual costs against budget, utilising visual management where appropriate

Drive continuous improvement to improve costs, quality, and services quantitatively and qualitatively both for the organisation and our customer

Oversee KPI reporting and ensure that reports are delivered to the agreed schedule

Ensure that cleaning operations are undertaken in a safe manner, with special focus on ensuring:

All necessary risk assessments and method statements are available

All current best practices are followed and shared

All necessary visual aids are available and used

Manage, develop, and motivate direct reporting staff

Ensure effective communication is provided either verbally or in writing to all members of staff

Endeavour to build and maintain effective client relationships, ensuring that the image of Leadec presented suitably represents the high standards required by the Company

Manage the client relationship and ensure a high level of service performance

Maintain a working knowledge of Company Human Resources processes, ensuring they are carried out correctly, and seeking support from, or providing support to, the HR team where appropriate

Ensure that all staff have the required competence to undertake their roles, providing the necessary training and development where appropriate, and maintaining accurate records of this training

Establish and maintain a clear understanding of customer quality standards and operate audit processes that ensure both customer and Leadec expectations are met

Reporting to the Regional General Manager, North, the Site Contract Manager will oversee 150+ employees over two shifts. They will be responsible for waste processing equipment such as balers, material handling equipment, and cleaning equipment. They will also deal with subcontractors and ensure proper dispatch of waste for disposal.

Essential Qualifications, Knowledge and Experience:

HNC or equivalent qualification

Proven management / supervisory background

History of customer-focused cleaning contract management

Sound understanding of the waste industry

Familiarity with working in a factory environment

Knowledge of applicable Health and Safety regulations and legislation

Computer literacy (Outlook, Excel, PowerPoint) 

Experience of effectively handling customer queries and complaints

Aptitude for problem solving

Experience of planning provision of resources

Experience of cost controls

Proven ability to delegate

Ability to prioritise and meet deadlines, multi-task, and re-prioritise work.

We operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job roles: Sales Manager, Business Development, Field Sales, Sales Executive, Telesales, Telemarketing and Account Managers.

We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

#INDOLLIE24