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Community Outreach Support Worker - Mental Health

Up to £23,400 per annum

Birmingham

Permanent, Full Time

Are you a Support Worker looking for an exciting new role based in the community, within an organisation committed to improving lives? Are you keen to develop a career in Learning Disabilities and/or Mental Health services? If so, their Community Outreach Support Worker role could be the perfect job for you…

Our client is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both their colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for their customers, their Floating Support (Mental Health & Learning Disabilities) team are critical to providing a comprehensive range of support services to customers with profound and enduring Mental Health issues and customers with Learning Disabilities, alongside those with a dual diagnosis.

Further key responsibilities are listed below:

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Maximising the independence of people who require support and enabling real choices in how they lead their lives.

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Supporting their customers to engage and participate in the local community, as well as obtaining and maintaining settled accommodation.

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Providing support to ensure strong economic wellbeing, such as helping their customers to access their benefits entitlements, pay their rent and household bills, support with debts, etc.

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Assisting, supporting and prompting their customers to live independently.

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Maintaining accurate records of support provided, maintaining risk assessment and support plans.

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Working with partner agencies such as Birmingham City Council and localised NHS services.

To be successful in application for their Community Outreach Support Worker role, you will ideally have worked in a similar role supporting individuals with enduring mental health needs, although they’re open to candidates who’re interested in pursuing a new career within a Mental Health and Learning Disabilities environment. Having some knowledge and understanding of Mental Health and Learning Disabilities and the issues around it would be beneficial. You’ll be comfortable in challenging negative beliefs and provide positive behaviour support, and always demonstrate a supportive and caring nature. It’s crucial to display good communication and listening skills, with a strong ability to provide advice to help their customers. Please note, it is an essential requirement to hold a full driver’s licence and access to a vehicle to travel to our customers across Birmingham in order for you to carry out your role.

Their Community Outreach Support Worker position is a full time, 37.5 hours per week role, with shifts ranging across Monday to Friday from 9am – 5pm. It’s a community role across Birmingham, helping to support their customers.

This is a hugely exiting time to join the Group – not only are they continuously striving to achieve better results for their customers, but the Social Housing sector is at a crucial point with new measures, legislations and standards coming into effect imminently. Their Community Outreach Support Worker opportunity will help to improve the lives of adults with Learning Disabilities and/or Mental Health diagnosis, whilst providing you the opportunity to develop your career within Supported Housing. They offer a supportive and inclusive working environment that values your contributions, along with access to ongoing professional development opportunities, ensuring your skills remain at the cutting edge of the industry.

What you receive from them

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Up to 26 days annual leave (Pro rata based on contracted hours)

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Life Cover of three times your annual salary (as part of pension scheme membership)

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Membership of their Health Care Cash Plan including Employee Assistance programme and DoctorLine

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Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards

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Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing

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Free Eye Tests

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Free flu vaccinations

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Investment in your personal development through their extensive learning and development opportunities.

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Professional subscription for membership fees relating to your role, paid for by them

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Family friendly, carers leave plus other paid leave

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Long Service Awards

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Carers Networking Group and resources to support Unpaid Carers

How to apply

Please click “apply” today to upload your CV detailing your employment history.

Please note, if this vacancy receives a high number of applicants, they reserve the right to close the advert and application window early.

They do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.

Vetting Requirements

The important things – They can only consider applications from candidates who have the right to live and work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. If you are the successful candidate, original proof must then be provided before your first day.

Naturally working with their customers, they need to complete pre-employment checks before you join them. This role is conditional upon receipt of two satisfactory references (one from your current employer). They also need you to tell them what you have been up to over the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.

Equal Opportunities

As an equal opportunities’ employer, the Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

They pride themselves on looking after their colleagues and as part of their commitment they are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.

They aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Group