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Reporting to: Estates Manager The purpose of the job is to Manage and supervise the Foundation cleaning team across multi-sites to ensure it meets the operational needs of the schools and Foundation sites. Support the Estates Manager to review the allocation of cleaning resources to ensure best value for money Communicate effectively and demonstrate a pleasant, polite, efficient, caring and friendly service Key Responsibilities: Staffing and Work allocation To use the resource allocation model to ensure that staff are deployed correctly To organise and allocate duties to individuals in the cleaning staff making sure that work is shared fairly and that, irrespective of the number of staff attending for each shift, all essential duties are carried out To organise additional cleaning procedures to be carried out, such as deep cleaning, stripping and re polishing floors, cleaning after builders or decorators have been working on site and cleaning post school events Organise school closure period rotas Cleaning Standards To monitor the quality of cleaning being carried out by all members of the team, demonstrating correct methods where necessary and providing motivation and encouragement Management Duties To have responsibility for all aspects of line management of the cleaning team, ensuring at all times that high standards of service are maintained for the schools and Foundation properties To constantly review cleaning needs and plans for continuous improvement within the team. Manage sickness, absence and payroll updates within the team using the internal HR system-SAM People Responsible for monitoring cleaning products on-site, managing stock levels and submitting orders as required in line with agreed budgets To ensure cleaning staff take their annual leave in line with the operational needs of the schools/departments Liaise with HR for guidance and advice in relation to absence, disciplinary or grievance management. To attend weekly Estates Management team meetings and ensure relevant information is communicated with your team To highlight and discuss any areas of concern with the Estates Manager Health & Safety Comply with all Foundation policies and statutory regulations relating to Health & Safety, safe working practices hygiene, cleanliness, fire and COSHH Ensure that Risk Assessments are developed, documented and reviewed for cleaning activities including routine and deep cleaning tasks Comply with guidelines with regards to the identification and reporting of health and safety hazards e.g., blocked/locked fire doors Report immediately any incidents of accident, fire, theft, loss, damage or other irregularities and take such action as may be appropriate Recruitment, Induction & Training Manage the recruitment process of cleaners in line with safer recruitment guidelines and practice and ensure an appropriate induction for new starters is undertaken, including any working under supervision risk assessment Train new members of staff on how to carry out their duties, the safe use of chemicals, how to use the equipment provided and what quality standards are required. Retrains existing staff members where quality issues need to be addressed Ensure all training records are documented and made up to date Training & development of self and others Regularly review own practice, set personal development targets and take responsibility for own continuous professional development To review the training needs of the cleaning team in line with good practice and industry standard General Staff Requirements All Foundation staff are expected to: Support and contribute to the Foundation’s responsibility for safeguarding students Work within the Foundation’s health and safety policy to ensure a safe working environment for staff, students and visitors Maintain high professional standards of attendance, punctuality, appearance, conduct and positive, courteous relations with students, parents and colleagues Engage actively in the performance review process Adhere to school/Foundation policies Attend and participate in meetings as required To be aware of and understand the role that all staff have in relation to the safeguarding of pupils and to comply with policies and procedures relating to Safeguarding and Child Protection, reporting all concerns to the Designated Safeguarding Lead To comply with policies and procedures relating to health and safety, security, confidentiality and data protection/GDPR, reporting all concerns to the appropriate person To carry out any other duties as reasonably requested by the Estates Manager or any other Senior Manager commensurate with the grade of the post 09 Person Specification The following person specification indicates areas of qualification and training, experience, knowledge and understanding, skills, behaviors and additional requirements. (E) are essential and (D) are desirable. These will all be measured by application form, interview or certification Qualifications A good standard of literacy and numeracy (E) Cleaning qualification to NVQ Level 3 (D) Knowledge/Experience Successful experience of managing a cleaning team (E) Experience of working in a School and/or multi site environment (E) Good general experience of using ICT packages such as email, Word and Excel(E) Practical knowledge of COSHH and health & safety applicable to cleaning (E) Personal Attributes/skills Ability to respond to flexible demands (E) Ability to work on own initiative (E) A high level of interpersonal skills (E) Dependable, trustworthy and able to meet deadlines (E) To display patience, tact and diplomacy when dealing with a variety of situations (E) Able to work constructively as part of a team (E) An empathy with the ethos and values of WGSF (E) An understanding of safeguarding and child protection (D