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Area Operations Manager - Midlands
Hybrid - Home & Site Based
Up to c.£50k + Bonus Potential & Benefits

Sector Experience Considered: PBSA, BTR, Hospitality/Hotels, Residential Living, Co-Working, Leisure

Synced are seeking an experienced and dynamic Area Manager to oversee a diverse portfolio of PBSA sites across the Midlands.

This role offers the chance to manage and oversee the operations of multiple sites, lead and develop site-based teams, and foster strong client relationships. You’ll play a critical role in driving operational excellence and ensuring the smooth running of your portfolio.

If you’re a proven leader with a passion for property management, inspiring teams and driving operational excellence, this is a fantastic opportunity to shape the performance and success of a portfolio in a rapidly growing company.

Key Responsibilities:

* Lead and manage operational teams across a portfolio of properties, ensuring exceptional service delivery.

* Develop and execute sales strategies, monitor KPIs, and improve site performance.

* Ensure compliance with health, safety, and legal requirements across all properties.

* Manage commercial contracts and assess financial performance and budget adherence.

* Oversee customer satisfaction and drive continuous improvement in service standards.

* Promote and maintain high standards of the company brand across all sites.

* Ensure operational efficiency and quality control across all locations, implementing best practices to meet client expectations.

* Manage a key client relationship, providing detailed reports and insights into the performance of each site.

What We’re Looking For:

* Leadership Experience: Proven success in driving behavior and managing multi-site teams and operations remotely

* Customer Focus: Strong commitment to customer satisfaction and service excellence.

* Exceptional relationship management experience with both the client and operational teams

* A results driven self starter with proactive approach

* High levels of organisation and time management skills

This is a fantastic career opportunity for someone looking to make a real impact in an expanding company. If you’re ready to shape the future of operations within student living and take on a remote leadership role, we’d love to hear from you.

Synced is acting as an external recruitment partner