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General Manager | Salford

Our client is a well-established kosher supermarket serving the Salford community with high-quality kosher foods, outstanding customer service, and a wide range of grocery products. We are looking for an experienced and dedicated Store Manager to lead our team, oversee daily operations, and continue our commitment to excellence in a warm, community-oriented environment.

General Manager Description:

As the Store Manager, you will be responsible for all aspects of store operations, including staff management, inventory control, customer service, and ensuring compliance with kosher dietary laws. You will work closely with both the community and our suppliers to ensure our shelves are stocked with fresh, quality products and that our store is a welcoming place for all customers.

General Manager Benefits

* Competitive salary and bonus structure

* Staff discount on all store products

* Opportunities for professional growth within a respected community business

* Supportive work environment in a values-driven organization

Key Responsibilities:

* Operations Management: Oversee daily store operations, including opening and closing procedures, product display, and cleanliness.

* Team Leadership: Recruit, train, and supervise staff, fostering a positive team environment focused on excellent service.

* Customer Service: Ensure a high standard of customer service, promptly addressing inquiries and feedback.

* Stock and Inventory: Manage ordering, stock rotation, and inventory control to maintain availability and freshness of all products.

* Sales and Budgeting: Drive sales growth, manage budgets, and monitor store performance against key metrics.

* Kosher Compliance: Ensure that all products and operations adhere to kosher laws and standards, working with kosher certification bodies as needed.

* Health and Safety Compliance: Maintain high standards of health, safety, and cleanliness throughout the store.

Key Requirements:

* Experience: Minimum of 3 years in a management role within the grocery or retail sector.

* Customer Service Skills: A commitment to providing excellent service to all customers and fostering a welcoming environment.

* Leadership Skills: Proven ability to lead, motivate, and develop a diverse team.

* Organizational Skills: Strong attention to detail, with the ability to multitask and prioritize in a fast-paced environment.

* Financial Acumen: Experience with budgeting, financial reporting, and achieving sales targets.

* Flexibility: Ability to work varied shifts, including weekends and holidays, as per store needs.

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