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Our client, a well-established fire protection service, is looking for a highly organised and proactive Contracts Administrator to join their growing team in Horsham.
If you have strong administrative skills and thrive in a customer-facing role, this could be the perfect opportunity for you!

The Role:
Handle incoming calls and raise jobs for repairs and installations
Ensure engineers are provided with correct job sheets and timesheets
Provide clients with regular updates on job statuses
Raise purchase orders for subcontractors
Communicate with the scheduling team to ensure smooth job flow
Track and update job progress to ensure deadlines are met
The Person:
Previous experience in administration (essential)
Strong customer service skills, as you will be the primary point of contact for all clients
Ability to build rapport with clients and maintain strong relationships
Experience in engineer scheduling is beneficial but not essential
The Package:
Salary of £26,000, increasing to £27,332.80 after 6 months
Monday to Friday, 8:30am - 5pm
28 days holiday including bank holidays (increasing up to 33 days with service) + birthdays off
Annual performance bonus
Employee Assistance Programme (EAP)
Potential opportunity for WFH 1 day per week after a 6-month probation period
If you're an experienced administrator with a passion for customer service and scheduling, apply today to learn more about this great opportunity