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Deputy Manager

We have a new role available for a Romanian speaking Deputy Manager to join an exciting organisation.

Position: Deputy Manager- Acas

Location: Westminster and Southwark

Contract: 6 months, with the possibility for extension

Hours: Full-time, 37.5 per week (including late night/early morning outreach up to two shifts a week)

Salary: £34,406 per annum (ILW) Per Annum Plus Pension & Other Benefits

Closing Date: Sunday 28th July 2024 – we are doing interviews on a rolling basis, so we encourage you to apply at your earliest convenience.

About the Role

You will work with Westminster rough sleeping services, including street outreach and assessment hubs, to identify clients who wish to return and are suitable to be referred into the service. This will include participating in weekly late night/early morning street outreach shifts.

You will assess referrals to ensure prospective clients meet Acas eligibility criteria, then help them to prepare to reconnect. This will include gathering necessary documentation, making travel arrangements, engaging with consular services and in some instances traveling to the airport.

On occasion you may also link clients up with services that could support them in Romania. You will work with a high degree of autonomy towards delivering outcomes for clients, being flexible in your approach and tailoring the service to individual client’s needs and aspirations.

A personalisation fund will be available to provide some material support to clients. e.g. clothes, short hotel stays and subsistence. This will set up clients to return with dignity and for success in their home country.

Key responsibilities include:

Ensuring that Acas delivers excellent performance and a high-quality service with a measurable positive impact
Working with Depaul colleagues to continuously develop the service, including drafting reports and presentations on the service
Creating relationships with and working closely with local authority partners, as well as  building relationships with colleagues in central and regional government, as well as organisations in Romania
Working flexibly, for example by joining late-night and early-morning street outreach shifts
Responding promptly to referrals, undertaking in-depth assessments to assess suitability for the service and to inform support planning.
Enabling clients to access support from a range of statutory and non-statutory agencies while they are in the UK
You will use a personalisation fund to provide clients with material support e.g. clothes, short hotel stays and subsistence
Managing this fund, as well as the wider budget including travel costs.
Compiling and presenting monitoring reports for funders

About You

You will need to have the following skills and experience:

Fluent Romanian speaker.
An understanding of the particular challenges and discrimination faced by Roma people.
Experience working and building trust with homeless or vulnerable people.
Experience in taking responsibility for operating safeguarding requirements and procedures.
Experience in working under pressure with the ability to respond to conflicting demands, find creative solutions using own initiative.
Experience in working creatively to tailor services to individuals.
Knowledge of the immigration and housing issues faced by non-UK nationals sleeping rough.
Ability to administer a budget over the course of a project.

In return for working here, you will receive:

A comprehensive training package tailored to your needs and role
Flexible working model for suitable roles.
26 days annual leave rising to 30 after five years’ service.
Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

Discount vouchers including gym, retail, food & drink, travel, electricals and more.
Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More

Death in service (4x Base salary)
Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Deputy Manager, Service, Supported Living, Complex Needs, Accommodation Service, Housing, Social Housing, Mental Health, Mental Health Support, Mental Health Support Worker, Mental Health Service, Recovery, Housing Management. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation