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Job Role: Contract Support

Reporting to: Lead Contract Support/Contract Manager

Location: Darlington

Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.

Job Purpose:

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team.

Role Summary:

Contract

Build and develop relationships with key business and account stakeholders, customers and external agencies
Identify and help drive implementation of saving opportunities to ensure customer and CBRE financial savings targets are maximised.
Drive high-quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers.
Compiling of the Contract Review pack
Conducting supplier surveys on MySupplier
Liaising with the client regarding payment of invoices
Debt calls with contract teams
Site inductions
Participation in the continual development of the existing systems to maximise efficient benefits for the customer and CBRE.
Liaising with the client on a variety of matters and attending to their needs whilst maintaining a strong working relationship

Finance

Support the preparation and delivery of monthly Contract Reviews
Coordination of the billing application, calculating margins, raising invoices and submitting to the client
Managing and controlling of the invoice exception pool
Creation and review of management reports such as WebQuote Status, P&L, WOM, Debt, OPOs and Invoice Exception Pool
Processing supplier invoices and resolving any queries
Raising Work Orders and Purchases Orders when required
Reviewing open Purchase Orders
SOX and Audit compliance
Comprehensive spend tracking
Drive high quality financial performance to influence P&L result
Ad-hoc reporting as requested
Team KPI management and support

Quality

Coordination of sub-contractor files
Logging hazards & customer feedback on the QHSE Management Portal
Management reporting
Constantly improve quality, service and efficiency
Share best practices and innovation

People

Update labour allocations to ensure accurate client reporting
Provide knowledge and understanding to support others
Culture carrier and promotes best practice

Processes, Procedures & Reporting

Ensure company policies and procedures are adhered to consistently throughout the Contract
Deliver the accuracy and integrity of accounting records and financial systems, identify and opportunities to enhance system efficiencies
Demonstrate knowledge of procedures and processes and deliver these to the required standard
Deliver and maintain compliance through the required procedures and processes

Other

Uploading quotes onto the internal system for client approval
Maintaining the stationery supply
Updating Portals as when required