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About the role of Customer Liaison Officer

As a Customer Liaison Officer, you'll be the go-to for all client/customer communication, ensuring both parties are kept up to date within the Social Housing refurb projects.

Responsibilities for Customer Liaison Officer

Become an integral part in resident and community engagement initiatives and communications between tenants and clients.
Coordinating access arrangements when necessary and resolving issues quickly and efficiently.
Using your communication skills, you'll be the face of the company to ensure all parties involved are comfortable and well informed.

Requirements for Customer Liaison Officer

Previous experience in a similar role - Tenant Liaison Officer/Resident Liaison Officer etc.
Excellent communication and negotiation skills
UK Driving Licence

What we offer for Customer Liaison Officer

Salary from £27k - £31k (dependant on experience)
Car Allowance/Company Car
Bonus based on KPI's
26 Days Holiday + 8 Bank Holidays
Life Assurance
Private Medical

If you want to hear more about this Customer Liaison Officer role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office on