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Role:

Learners build their portfolio of evidence by using a digital e-portfolio called Learning Assistant. The Assessor will assess and provide feedback and support to learners either by email, telephone, Learning Assistant or face to face.

The role is predominantly office based, however as our students are located throughout the UK and the Channel Islands this will mean an element of travel, and at times, occasional overnight stays to undertake workplace observations.

The position is supported by key staff as follows:

* Administrator

* Internal Quality Assurance

* Branch Manager

It is therefore essential that the post holder possesses the following:

* Assessor qualification (D32/D33, A1 or TAQA) or be working towards it.

* Practical Health and Social Care and Management experience in the workplace for a minimum of 2 years with adults and children and young people.

* Health and Social Care Leadership/Management qualification at Level 5.

* Excellent administration skills.

* Excellent communication skills, both written and oral.

* Excellent IT skills and ability to use email.

* Full clean driving license.

Desirable:

* Internal Quality Assurance award or be working towards

* Experience of e-portfolio’s

Quality:

To ensure that our QMS is developed and communicated to all departments effectively.

Customer Care:

To ensure that each existing and new client is satisfied with the service that we provide and that complaints are dealt with effectively.

Training:

The post holder is expected to keep up to date his/her knowledge of health and social care and management matters as appropriate.

Project Management:

The post holder will be encouraged to be involved with and develop business opportunities and to project manage these. This will be at the discretion of the Managing Director and will include the writing of and preparing of training presentations.

Resources:

Staff, PC, telephone communications, SVT websites and other internet-based sites, email and administration support.

Responsibility:

To ensure the profitability of the company through the appropriate use of resources and by following company procedures.

Authority:

The post holder will report to the Care Manager.

Additional Duties:

From time to time the post holder will be asked to undertake other duties commensurate with their work activities and abilities.

Sick Leave and Holiday:

20 days holiday will be paid each year (Pro-rata for part-time) plus 8 Bank Holidays. Sick leave will be by Statutory Sick pay on receipt of a medical note after 4 days absence. A self-certification form should be completed up to the first 7 days and submitted to the line manager