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Role Description
Join Our Team as a Complex Needs Support Worker
Location:Redhill, Surrey
Salary:£12.00 per hour (£23,400 pro-rata) plus benefits. Additional £50 per sleep-in shift.
Hours:37.5 hours per week, between 7.30am and 10.30pm, Monday to Sunday, on a shift rota basis, which will include 2 core shifts:

15 hours – 10.30am to 10.30pm, sleep-in and then 7.30am to 11.30am.
12 hours – 8.00am to 9.00pm.
Contract:Full-time, Permanent.
Driving Requirement:A valid full UK manual driving license is desirable but not essential for this role.
Right to Work:Applicants must have the right to work in the UK. Unfortunately, we are unable to offer any skilled worker visas.
Essential Criteria
 
To be considered for this position, you will demonstrate exposure to two of the following areas of expertise:
Mental Health
Behaviours that Challenge
Trauma Informed Care
Autism and Learning Disabilities
Positive Behaviour SupportAbout You
Are you someone who truly enjoys making a difference in others’ lives? Do you have a calm, caring, and resilient nature that helps you thrive in challenging situations? If so, we want to hear from you!

We're looking for individuals to join our colleague team who can stay calm under pressure, who are enthusiastic and take a proactive approach, and handle behaviours that others might find challenging. If you have a manual UK driving license and are comfortable driving alternative vehicles, you're exactly who we're looking for.

What will you be doing?
As a Complex Needs Support Worker, you'll be more than just their support – you'll be a key part of someone's journey towards living their best life. Here's what you'll be doing:
Daily Care & Support: Helping with personal care, meal preparation, medication, and other daily tasks.
Building Relationships: Getting to know the people you support, understanding their needs, and helping them live life on their own terms.
Empowering Independence: Assisting with personal goals, from daily activities to long-term aspirations, and encouraging creative exploration.
Social Engagement: Supporting activities like holiday’s, social events, and hobbies, ensuring everyone could enjoy what they love doing.
Respect & Dignity: Ensuring that the individuals and their families are treated with the utmost respect, dignity, and equality.Who you will be supporting?

Working in our apartments, you will support seventeen people alongside our inclusive and supportive team. Together, you will work harmoniously to provide the necessary support to individuals with autism, learning disabilities, mental health conditions, physical conditions, trauma-related conditions, behaviours that challenge, and visual impairments.

In your role, you will utilise your expertise to assist the people we support. We highly value individuals who possess a strong work ethic and are open to the training we offer. You will be responsible for delivering both direct and practical support to the people we support and their families. It can be quite a challenging environment at times, so a positive attitude, compassion, resilience, and vigilance are important.

You will work in both 1:1 and group settings and be able to work independently and as part of a team. You will need to be calm, patient, and resilient and have a consistent approach. You will assist the people we support to engage in the interests they love. 
For further information about Redhill Supported Living, please click the link below:
Read more about Redhill Supported Living

Our Benefits
Why work for us?
At SeeAbility, we value your growth and well-being just as much as the support you provide, we can offer you:
Comprehensive Training: Start with an extensive induction and continue developing your skills with face-to-face training, e-learning, and ongoing support.
Career Progression: We support your ambitions, offering opportunities to achieve professional qualifications (Care Certificate, QCF levels 2-5).
Recognition & Rewards: From excellence awards to long service recognition, your hard work won’t go unnoticed.
Work-Life Balance: Enjoy up to 36 days of holiday with long service, flexible working options, and time off for life events.
Financial Benefits: Discounts, cashback, pension schemes, and more, to help your money go further.
Wellbeing Support: Access to a 24/7 employee assistance program, life assurance and sick pay.
Refer a Friend: Receive £600 (Support Workers to Deputy only).Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people with a disability to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Safer Recruitment
SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following:
A criminal background check through the Disclosure and Barring Service (where appropriate).
Documentary evidence to confirm your identity, current address, and the right to work in the UK.
Health Declaration to ensure that you are medically suitable for the role you have been offered. 
References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults. These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.

Diversity
We actively seek to attract and retain talent from diverse backgrounds, recognising that a wide range of perspectives strengthen our teams. In exceptional circumstances, the role is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.

SeeAbility encourages applications from individuals of all identities, including those from underrepresented groups and those with a disability. We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated their opinion valued.  We particularly welcome applications from those with a disability