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Job Description

We are recruiting for a Post Room Supervisor to supervise a busy Post room for one of our key clients in West London. You will oversee the flow of incoming/outgoing mail and courier parcels to the various departments within the site. You will also supervise post room staff operatives and ensure the safe receipt and correct distribution of all deliveries as well as managing company stationery and paper supplies throughout the site.
The Post room receives large volumes of incoming parcels, therefore experience of working in a similar environment is essential. Previous supervisor experience would be beneficial. What is most important is that you are pro-active and can provide direction and support to a small team of post room operatives.

Responsibilities
Maintain order and organisation in the post room. Supervision of post room staff and allocation of daily tasks to your team. Create monthly reports and assist in the development of new work processes. Develop a full knowledge of scanning / imaging processes and procedures. Administer and organise requests for national and international couriers.Ensure logging of deliveries are thorough and correct. Ensure the correct mailing processes for items such as special delivery, recorded delivery,
airmail etc. are being used by your team. Supervise the complete in-house collection and delivery of Post and ensure that this service is completed on time.
Supervision and organisation of the paper distribution onto the floors. Ordering as necessary,replacement paper and/or stationery for the business. Monitor facilities’ work requests and control of general Post room stock levels.Report efficiently on service deficiencies and report back to line manager with results/recommendations. Agree solutions and follow up until resolved.

Job Requirements
Previous related experience is a key requirement. As a member of the facilities team, the Job holder will ensure that all services provided by the Post room operate efficiently. You will provide and maintain support services to the standards required to facilitate and promote business productivity, with minimum risk to personal safety, be pro-active in your approach to daily task and be constantly prepared for change.
A good knowledge of Microsoft Word, Excel and Outlook, with a proven record in supervising people.
The successful candidate will have excellent organisational & communication skills and a positive and committed attitude to work.

Key attributes:
Pro-active
Monitoring
Report writing
Listening
Problem solving and decision making.
Time management