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We are looking for Trilingual English / French / Spanish Holiday Advisors to join our existing team. Our client offers holiday packages to European customers both online and over the phone.
Our ideal candidate will be someone who has a passion for customer service and a natural ability to influence sales.
Hours: 37.5 hours between 8am to 8pm Monday to Friday and 8am to 4pm Saturday and 9am to 4pm Sunday – only 2 weekend days per month
Salary: £23,010 + uncapped commission OTE bonus approximately £5000 per annum
Location : Canary Wharf – Hybrid working
This is a hybrid role.
Responsibilities:
* Handle incoming calls for both sales and service calls
* Handle service requests in the applications system supplied by the client
* Generate sales through understanding customer needs and creating desire
* Cancel, modify or confirm holidays already sold
* Upsell additional products, services and extended stays
Person Spec:
* Trilingual in French / Spanish and English
* Excellent customer service
* Have a willing to help and resolve queries