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Trade Counter Manager wanted!

KBB Recruitment are pleased to be working with a made to measure kbb manufacturer to assist them in looking for a trade counter manager in Greater Manchester.

Full time permanent position Monday – Friday, paying £55,000

Role:

* Develop and Execute strategies to drive trade Counter performance, including achieving and exceeding sales targets

* Optimising product placement, and managing Customer engagement with the trade Counter

* Lead by example alongside a reporting team in providing an exceptional, personalised experience to customers visiting the trade Counter

* Ensure that client needs are understood and met while maintaining a strong focus on upselling and cross-selling

* Supervise and motivate staff, fostering a culture of excellence, teamwork, and a customer-centric approach

* Provide guidance, coaching, and training as needed

* Collaborate with the marketing team, & other colleagues to create visually captivating displays and layouts that inspire customers

* Regularly analyse trade counter performance metrics, such as sales, foot traffic, conversion rates, and customer feedback, to make data-driven decisions and continuously improve operations

* Manage the trade counter budget effectively, ensuring cost control while maintaining the highest standards of quality and service

* Stay informed about industry trends, market conditions, and competitor offerings to make informed decisions and maintain a competitive edge

* leading the team in ensuring efficient administration & processing of customer orders, working with the wider team to resolve customer queries

Qualifications:

* Proven experience in showroom management, preferably within the KBB or high-end retail industry

* Strong leadership skills with the ability to inspire and lead a sales-focused team

* Excellent communication, interpersonal, and negotiation skills

* Results-oriented with a demonstrated ability to drive profitability

* A keen eye for luxury aesthetics and interior trends

Benefits:

* Being part of a friendly and creative team

* Opportunities for career development

* Life Assurance

* Health Cash Plan

* Pension contribution

* Generous employee discount

KBB Recruitment is the acting agency for this vacancy, please call Amber now on (phone number removed)