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Client Account Executive
St Albans – Herts
£26,000 - £29,000 doe, plus up to £5,000 bonus
Permanent, Full Time, 08:30 to 17:30 Mon-Fri – Office Based

Client Account Executive 

Do you like talking to people? (not cold calling them though!)
Are you an expert in Customer Services and Account Management, with the ability to maximise client potential?
Ideally, you will have some experience in the Freight Industry either client or service side.
There is no cold calling required in this job.

The Job
The Client Account Executive will build and develop existing client relationships and maximise business potential. Also, the ability to calculate Air, Road and Sea freight quotations.
As an Account Executive, you’ll be working in a collaborative team for an established, well respected, worldwide freight forwarding business, providing services to UK manufacturers, exporters and importers.
This business provides excellent training and progression opportunities for all of their staff.

Requirements (Client Account Executive)
• Either Sales, Customer Service or Operations experience.
• Excellent verbal and written English
• High level of numeracy to provide accurate quotes to customers, KPI reports etc.
• Experience of negotiating with clients and or suppliers.
• Key account management experience with proven success in developing relationships.
• Experience of face-to-face client and supplier meeting. (This is on an occasional basis)
• Good administrative skills.
• Good IT skills (Microsoft Excel, Word, Outlook, PowerPoint)

Responsibilities
• Liaising with existing customers to develop business relationship.
• Promoting client confidence – ensuring queries are dealt with in a timely manner
• Managing requests for quotes effectively
• Working with internal teams to ensure successful client outcomes
• Working with external suppliers to ensure successful client outcomes
• Building internal and external stakeholder relationships
• General Administration

Benefits
• Excellent pay and bonus structure
• No cold calling
• Well established, secure business
• Company Pension
• Free Parking

Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency
Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion