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Role: Monitoring Engineer (Network operations)
Location: Northampton
Salary: Competitive dependent on experience
Working pattern: onsite working for probation (3 months) - hybrid working thereafter

We are working with a large scale IT organisation based in Northampton, who require a Monitoring Engineer, ideally at a 3rd line level, to take over the overall maintenance of the monitoring solution. You will be working in the network operations team, sitting alongside another team members, helping to resolve network and monitoring issues. You will have previous experience of working in an MSP/Vendor type setting and be comfortable working with vendors/stakeholders as there may be occasions where you need to visit client sites. You will play a key role in areas such as continual improvement of monitoring systems, proactively eliminating any security weaknesses for our customers and delivering core NOC based processes/activities.

Skills and experience required

Excellent experience supporting, monitoring, and improving customers estates using monitoring solutions.
Experience speaking with both senior management internally and externally on critical / high priority issues
Core Networking skills are expected and exposure to supporting both on-premise and cloud network environments
Strong knowledge of monitoring tools & alerting systems
Experience with Datto RMM greatly desired.
Knowledge of on-premise and cloud based solutionsThe role will be 5 days a week onsite for your probation period (3 months) and will then move to a more hybrid working model (3 days onsite) thereafter. This falls in line with the rest of the team and is a standard for the organisation across the board. Please consider this when applying for the role.

The salary is competitive and will be dependent on experience, however, it does fall in line with market expectations.

If you are interested in the role and would like to apply, please click on the link for immediate consideration.

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