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We are actively looking to engage managerial professional across an air, sea and road background with a passion for freight forwarding and aviation shipping for a new role as a Freight Branch Manager in London Heathrow!
Client Details
My client is searching to provide large scale investment to create a new offering at LHR. The business is a market-leader in a niche area of the shipping industry and has offices based across the world (in Germany, Spain, USA & more recently in the Far East). You will be joining a fast-pace environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, AOG, sea freight & road freight solutions, which are both cost effective & time sensitive.
Job Description
As a Freight Branch Manager you will report in to the Regional Director on a daily basis. You will have full responsibility for the new site at London, Heathrow along with the following areas:
* Manage a fast-paced, growing, operation of circa 25x freight import and export specialists who are responsible for bookings including pricing, quotations, end-to-end shipping and customs documentations.
* Managing a small customs and documentation team responsible for customs clearance, booking, BL, pre-advices, etc.
* Full branch/office P&L responsibility including HR development and staff training. Alongside RTW, 1-2-1's and appraisals of a direct and indirect team of colleagues.
* Helping create and update a rate matrix (along with the commercial team) for nominating carriers, hauliers, shipping lines, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
* Developing a 'best in service' relationship offering to ensure high levels of customer service are provided by the branch to a mixed client base.
* Top-level customer rate analysis on route guidance, whilst monitoring and secure allocations and operation efficiency
The Ideal Candidate
The successful candidate will have an expansive background in freight forwarding across both import and export. The ideal Freight Branch Manager will have the following skills and experience:
* 5+ year's experience in freight forwarding in either air, sea or road freight forwarding.
* Experience of managing teams of 25+ colleagues across freight forwarding, customs, commercial development experience.
* History of leading and managing freight operations involving pricing, quotation and planning customer deliveries across road, air & sea freight.
* Desirable experience of managing teams of customs compliance operators.
* Excellent customer service experience
* Proven history of developing freight forwarding commercial accounts.
* Commutable to London Heathrow on a daily basis.
Whats On Offer?
* £72,000-£85,000.
* 32 days annual leave.
* Branch bonus linked to profit.
* Car allowance.
* Comprehensive company benefits account.
* Private family healthcare.
* Large opportunities to progress knowledge and job banding to a senior level