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An exciting opportunity awaits for an experienced AV Support Engineer to join our client, a renowned AV specialist based in Central London. With an impressive portfolio spanning the UK and beyond, our client is dedicated to creating robust, high-quality AV environments that empower businesses to communicate and collaborate effectively.
As an AV Onsite Support Engineer, you will play a crucial role in delivering and supporting a wide range of AV installations. From pro-audio sound systems in prestigious auditoria to immersive environments in high-end retail spaces, you'll contribute to the creation of technologically advanced, yet user-friendly environments. Whether it's setting up boardroom videoconferencing or implementing unified communications infrastructure for multinational corporations, your technical expertise will ensure seamless operation and customer satisfaction.
Key Responsibilities:
Troubleshoot and resolve complex AV-related issues on-site and remotely.
Prioritize and handle support requests efficiently.
Build and maintain strong client relationships through exceptional support.
Conduct scheduled maintenance visits and provide recommendations for improvement.
Collaborate with the support team to establish best practices.
Share insights and feedback on product design to enhance future projects.
Assist in scoping and specifying AV solutions for diverse client requirements. Requirements:
Proven experience in fault finding and resolving AV issues.
Strong knowledge of audio, videoconferencing, and control systems.
Proficiency in IT networking and AV systems integration.
Excellent communication skills for effective client interactions.
Technical expertise in sound engineering and signal flow.
Relevant industry accreditation's and familiarity with leading platforms.
Familiarity with videoconferencing platforms and hardware.
Health and safety accreditation.
Residency within Greater London. Join this dynamic AV systems integrator and embark on a rewarding career where you'll have the opportunity to shape the future of AV technology. Enjoy a supportive and collaborative work environment while working on exciting projects that span various industries and locations.
This job was brought to you by IN2-AV, an independent specialist AV Recruitment agency offering AV staffing and AV headhunting services across the UK and Europe