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Sales Support Executive - Required for this luxury travel company based in Cheltenham. Office-based for the first 6 months and then hybrid 4:1, salary between 27k plus bonus, Monday to Friday only 

Sales Support Executive duties:

Confirm bookings and services for the Travel Consultants within their Luxury Villas team.

Send all confirmation documentation and ensure booking details are correct before operations department commence on final documentation     

Send all relevant information (such as passport details, dietary requirements, birthdays, celebrations) to suppliers at the destination

Save all the confirmation details from suppliers in the system as well as any additional important information from the client

Manage communications with client regarding any changes to trip

Book additional services on to trips

Ensure guides and drivers have all the information required for each respective client itinerary

Check Travel Consultant e-mails when they are off work or away on annual leave

Being exceptionally thorough and accurate in checking all client documentation

Assisting in the creation of client proposals, liaising with the client on any immediate questions top itineraries and liaising with Travel Consultants to ensure speed of deliver on quote turn around

Sales Support Executive skills required

Ideally the candidate will come from a Sales Support/Operations/Admin role in the travel industry.

They will consider well-travelled graduates with some relevant working experience, looking to break into travel who have a strong desire to break into travel

Very strong attention to detail

Numerate

Exceptional customer service skills 

Sales Support Executive Additional information

The role is Monday to Friday 9am to 5.30pm

The first 6 months is office based until you have passed your probation and then its hybrid, 4 days in the office and 1 day from home

Great benefits including 25 days holidays, pension, travel discounts, fam trips etc

If you are interested in the above Sales Support Executive role please apply online or send your cv to