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Join Our Team at CRM Students!

Are you passionate about providing exceptional service and ensuring a high standard of accommodation for students? Do you have a knack for administration, customer service and enjoy working in a dynamic, customer-focused environment? If so, CRM Students invites you to apply for an exciting opportunity at our site in Swansea!

Role Details:

Full Time - Maternity Cover - 12 Months 

Monday to Friday - 09:00am - 17:30pm

Key Responsibilities:

Perform daily administrative duties related to the delivery of services to students, staff, and clients.

Establish and maintain professional work practices and procedures to ensure a clean, hygienic, and welcoming environment.

Take responsibility for the safekeeping of monies/float and handle the banking of receipts in line with CRM’s cash handling procedures.

Control and issue keys or access devices, including administration related to car parking (if applicable), following established residence procedures.

Respond to customer enquiries promptly and courteously, ensuring all interactions reflect our commitment to excellent service.

Communicate effectively with customers, keeping them informed about current and future developments.

Maintain strong, positive relationships with all service users, including students, staff, and external clients.

Accurately maintain records in collaboration with the Accommodation Management Team.

Under supervision, manage all risk and safety concerns within the property.

Skills and Attributes:

Strong administrative skills with attention to detail.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Proactive problem-solving abilities.

Customer-focused with a commitment to providing outstanding service.

Reliable and trustworthy, with a strong sense of responsibility.

Experience in cash handling and record-keeping is advantageous.

Why Join Us? At CRM Students, we pride ourselves on creating a supportive and inclusive work environment. Our Swansea site offers an exciting opportunity to be part of a vibrant team, dedicated to enhancing the student living experience. We value diversity and welcome applicants from all backgrounds to contribute to our innovative and customer-centric approach