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Talent Consultant

Location: UK/France

As the Talent Consultant, you will be part of a dynamic Program Management team assigned to specific Guidant Global MSP client(s). You will be empowered to deliver on the flawless execution of the day-to-day functions in conjunction with the Client Sponsor and with the support of a shared Operations team. We are looking for an experienced MSP Professional with incredibly high integrity, an inquisitive mind and a passion for customer service excellence that will positively contribute to the success of multiple clients.

This position is ideal for someone who is fluent in both French and English, offering the flexibility to be located in either France or the UK.

Key Responsibilities:

Responsible for driving service and delivery via the preferred staffing vendors to ensure all requisitions are covered in a timely manner with high quality candidates
Performing intake calls with client managers and staffing vendors
Quality assurance of requisition (acknowledge receipt of requisition; validate approvals, review requisition for completeness and accuracy along with compliance with customer directives such as tenure policy, compliance with organization and financial data elements, proper skill categorization etc.)
Continuous Improvement - use experience, data and analytics to drive improvements in program process, utilization and satisfaction
Proactively identify and successfully manage through day-to-day issues that impact program performance and client satisfaction levels
Reporting & Analytics - ensure accurate and timely reporting and ongoing analysis
Develop and maintain business relationships with key client stakeholders, hiring managers, and staffing vendors
General Thought Leadership - be viewed as the subject matter expert to the client; provide ongoing training and education for HR, Procurement & Client Hiring Managers
Manage the Rate exception process

Required Skills:

Fluent in both English and French
Prior Staffing Industry, Managed Service Provider, Vendor Management Systems, and/or Human Resources experience
Ability to prioritize tasks, manage time effectively, and work independently
Strong problem-solving skills with the ability to present recommendations to clients
Proficiency in negotiating pay rates and translating requirements into specific report requests

Other Qualities:

Excellent verbal and written communication skills
Enthusiasm and a passion for excellence
Detail-oriented with a focus on quality
A sense of urgency and responsiveness

We welcome applications from individuals requiring varying levels of flexibility, our supportive and highly experienced team will provide you with the full details of the role.

You are guaranteed an interview if you can demonstrate that you can meet the role requirements above and have a disability /long-term health condition - just tell us when applying for the role. Our interview guarantee also applies to any current reservists, ex-armed forces personnel or forces spouses applying. We also recognise the value people with previous convictions can bring to society and are proud to be a "Ban the Box" employer.

We genuinely care about creating a diverse and inclusive team and we welcome people from all backgrounds, with different perspectives and experiences to work with us. We cannot, and will never discriminate against anyone based on, race, ethnicity, national origin, colour, sex, gender identity, gender reassignment, sexual orientation, religion, beliefs, disability status, family or parental status, age, marriage and civil partnerships, pregnancy and maternity. At Guidant Global everyone has the freedom to give their opinion, build their career path and be part of a cooperative and supportive team. If you need any reasonable adjustments at any stage of the application or interview process please do let us know. In your application please feel free to note which pronouns you use