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We are currently recruiting on behalf of a charity based in Birmingham which provide a variety of services for older people. They are recruiting for a Housing & Maintenance Officer on a permanent full-time basis covering schemes on the outskirts of Birmingham.

The role is 35 hours per week, Monday-Friday paying £30,000 per annum. The successful candidate must have a clean driving license and access to their own vehicle and undergo an enhanced DBS check.

Day to day duties will include:
- Produce/complete tenancies and explain requirements to new customers, manage all tenancy issues and complete appropriate records to enable the resolution/termination of tenancies where appropriate
- Undertake day-to-day housing management duties, ensuring high standards of cleanliness are maintained within services and that rooms are prepared, ready for site inspections
- Respond to arrears in a timely way, writing to residents as soon as arrears occur, with clear breakdown of any HB owed
- Proactively support independent customers experiencing issues that may put their accommodation at risk; work closely with the Tenant Support Officer in supported schemes so that they may deliver a tenancy sustainment advice service
- Where appropriate issuing warnings and Notices to Determine/Quit or Notices of Seeking Possession (NTDs/NTQs/NSPs) in consultation with Housing and Charitable Services Manager and in line with the tenancy requirements
- Prepare files and case notes in readiness for court
- Ensure occupancy targets are met, through lettings and refurbishment of empty properties in line with the scheme’s re-allocation procedures
- Responsible for ensuring empty properties are referred to Asset colleagues for void works, following the void procedure to ensure rooms are ready-to-let
- Report and monitor the delivery of reactive repairs within properties to ensure they are maintained and health and safety compliant
- Liaise with contractors and colleagues around planned maintenance programs, ensuring that on-site delivery is well coordinated and in line with customer requirements

To apply candidates must have a background in social housing and in a similar role