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We are looking for a Tenancy Sustainment & Lettings Team Lead to join a Housing Association based in Gloucester on a 12 month FTC.

Job Title: Tenancy Sustainment & Lettings Team Lead
Salary: £38,000
Location: Gloucester

Tenancy Sustainment & Lettings Team Lead responsibilities:

Line manager responsibilities for a team of 5 Tenancy Sustainment Advisors and 3 Letting agents
A sound knowledge and understanding of managing teams
Effective people and workload management
strong understanding of data and performance reporting and analysis
Tenancy Sustainment & Lettings Team Lead requirements:

Proven experience of successfully leading, motivating and developing successful teams
Desirable experience of the Social Housing Sector and delivery of core housing management services together with a focus on continuous service improvement
Experience of using insight reports and/or interrogate systems to understand data and insight, and develop corresponding service improvement plans
Experience of dealing with customers sensitively in challenging situations
Tenancy Sustainment & Lettings Team Lead benefits:

Hybrid working
Working form home allowance £26 per month
Generous pension scheme
If this is something of interest please apply bellow or email me on (url removed) alternatively call me on (phone number removed)