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Job Title: Repairs Manager
Location: Prescot, Liverpool, UK
Salary: £35,134 - £41,394.
Job Type: Permenant

Role Overview:

Join our client's Responsive Repairs & Small Works team to oversee the operational management of responsive repairs, ensuring efficient, customer-focused service delivery while maintaining high standards and health & safety compliance. You will manage a team of operatives and resource schedulers, ensuring high performance and customer satisfaction.

Key Responsibilities:

Lead and manage the team to achieve key performance targets and improve customer satisfaction.
Allocate work and ensure operatives are utilized efficiently.
Conduct pre and post inspections and maintain accurate data.
Mentor and develop team members, including apprentices.
Ensure compliance with all health and safety and contractual obligations.
Provide regular performance updates to the Contract Manager.

Key Success Measures:

Efficient service delivery within budget, on time, and to the required standard.
Consistently meeting performance targets and customer satisfaction levels.
Timely, accurate reporting and risk mitigation.

Our Values:

Making a difference: Investing in people and the community.
Positively open: Embracing feedback for better customer service.
Together as one: Collaborative team to drive positive outcomes.

Person Specification:

Qualifications: NVQ Level 2/3 in a trade, SMSTS, Team supervision qualification
Experience: Team management, budget control, audits, and inspections
Skills: Strong communication, organizational, and health & safety knowledge
Personal Traits: Results-driven, customer-focused, proactive in service improvementPlease call Danielle from Building Careers on (phone number removed) / (phone number removed)

This position may not be for you, but feel free to call in for a quick chat so that we can find you more relevant work with some of our colleagues.

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