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Sales Advisor
5 Out of 7 (40 Hours Per Week)
£24,000 Plus Commission (Increasing after probation)
Wigan
Full Time Permanent Position

Working as part of the sales team to assist in the day-to-day operations by delivering a professional customer shopping experience and customer service.

The Candidate

Previous experience within a Sales role
Experience with specialised retail sales (Desirable)
Ability to communicate via telephone and face to face.
Experience dealing with inbound sales enquiries.
Experience working towards KPI’s / target.

The Role

Achieving/exceeding instore KPI’S/Targets put in place by upselling and cross selling.
Greeting Customers who enter the store.
Assisting shoppers to find the goods and products they are looking for.
Delivering All round excellent customer service and ensuring customers have a great shopping experience.
Responsible for dealing with customer complaints with the support of your management team.
Answering queries from customers in store, via phone and live chat
Giving advice and guidance on product selection to customers
Working within established guidelines
Sales Order Processing
Processing Payments
Reporting discrepancies and problems to management
Keeping the store tidy and clean, this may include cleaning at times.
Creating and Attaching price tags to merchandise on the shop floor
Receiving and storing the delivery of any stock
Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.

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