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We are recruiting for Sales Administrators to work for a company based in Kidderminster who has recently acquired 3 new businesses so now is the time to join!
The main objective of the role will be to co-ordinate all the sales office activities and customer service enquiries aimed at meeting both customer and business requirements.
The main duties will be:
Providing internal and external support for internal & external customers
Representing the business in a positive and professional manner.
Responding effectively to all types of customer enquiries on the telephone, fax, email or face to face
Use CRM office systems to respond effectively to customer enquiries and processing orders.
Ensuring outstanding orders are progressed and customers are kept informed.
Handling Customer Service issues to resolution for non-fitted and fitted complaints.
Admin and sales support for internal and external customers to ensure the needs of customers and the business are met.
Any reasonable tasks or activities to ensure Job Purpose is delivered.
The successful candidate will have the following skills:
Excellent Customer Service skills
Accurate data input skills
Product knowledge will full training
Strong Administration skills
Problem Solving
Pro-active, can do approach
Good organisational skills
Customer Service
Flexibility, Multi-taskingIn return the company will provide full product training, full training on all their systems and a friendly working environment.
Please send your CV to (url removed)