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Job Title: Service Advisor
Location: Stoke-on-Trent, Staffordshire
Job Type: Full-Time, Permanent
Salary: Up to £30,000 

Our client in Stoke-on-Trent is seeking a dedicated and professional Service Advisor to join their busy Aftersales team. This is a fantastic opportunity to further your career within the motor trade.

Benefits:

30 days holiday per year (including Bank Holidays) that will increase with length of service
Fully funded, Nationally Recognised Qualifications
Manufacturer-specific training
Staff discount on products/services
Ongoing training and development opportunities
Clear career progression within the company
Potential for a Company vehicleKey Responsibilities:

Act as the main point of contact for customers bringing their vehicles in for servicing and repairs.
Communicate with customers to explain the required service and repair work on their vehicles in a clear and professional manner.
Provide accurate estimates, advise on service timescales, and manage collection arrangements.
Maintain excellent customer service, ensuring the service process runs smoothly and efficiently.
Accurately complete all necessary paperwork and vehicle records.
Promote and upsell additional products and services to customers when appropriate.Minimum Requirements:

Previous experience in a similar role, such as Service Advisor, Service Admin, or a customer-facing position within the automotive industry.
Driving license required.
Experience on Kerridge, Pinnacle, or 1Linked.Job Details:

Job Type: Permanent, Full-Time
Hours: Monday to Friday
Location: Stoke-on-Trent, StaffordshireIf you have the experience and skills to thrive in a busy dealership environment, we want to hear from you! Apply now to take the next step in your career as a Service Advisor in Stoke-on-Trent.
Click "Apply Now" to submit your application today