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Salary: £38,000 + Car Allowance

Our client, a contractor based in Hillingdon, are currently looking for an experienced Resident Liaison Officer to join their planned maintenance team.

Our client are based in Hillingdon and they are carrying out internal and external planned maintenance to properties. Works that are being delivered include kitchen and bathroom replacements, roof renewals and window and door upgrades.

Within this role, day to day duties will include but not be limited too:

To be the point of contact when the client or tenant requires job updates.

Own all complaints and ensure that these are dealt with in a prompt and effective manner

For longer planned works, keep the tenant updated with progress and be there if there are any issues that arise.

Work with the Contract Manager & Site team to make sure that the client is informed of any issues and that should they send an enquiry, that we have dealt with it.

Support the help-desk with emails that come in from sub-contractors and client on a daily basis