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UX /UI and CRO Specialist

UX, UI, CRO, SQR, websites
Chichester (near Portsmouth, Gosport, Bognor Regis) with flexibility on hybrid working
Salary £60,000 - £70,000 plus hybrid working and benefits We are working with a very fast growing online tech services company who are looking to grow their internal IT team and as such have a unique opportunity for a UX / UI and CRO specialist.

This is a fantastic time for a UX / UI and CRO specialist to help with enhancing the usability, efficiency and the conversation rates across all of my clients software, websites and digital interfaces. The role requires someone who has excellent experience with deep UX / UI understanding to optimise user interactions, streamline processes and make improvements across multiple platforms.

Key Responsibilities:

Website and online form optimisation

Optimise multiple websites across multiple countries
Improve form flow and the virtual design of online forms to enhance user experience
Optimise deeper user interactions ensuring clarity and ease of useSQR Optimisation

SQR and identification of workflow areas and workflow optimisation
Understand pain points and recommend efficiency improvements to enhance usability
Optimise how SQR interacts with both agents and customersCommunication and Engagement Improvements

Review and refine different forms of communication with customer to improve customer engagement and conversion rates
Test different messaging formats and automation triggers to drive higher response ratesPricing and Offer Strategy

Implement A/B testing for different pricing strategies
Determine optimal pricing for maximising profitability and conversion ratesCollector Logic Software Enhancements

Engage with ATFs to understand how they use the collector logic software and identify areas for improvement
Work on the efficiency, usability and value proposition of the software to ensure that ATF's provide the best serviceThis is a fantastic opportunity to work within a small but rapidly growing team where you will have full visibility on the various products and services that my client offers.

To apply, please send your CV to (url removed) or call (phone number removed).

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy