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Digital Content Editor
Birmingham, West Midlands

As a Digital Content Editor, you will be responsible for adding and editing content to the Content Management System (CMS) and publishing digital content to the Gambling Commission’s website and digital services. You will ensure information is written in a way that our users understand and enables them to confidently use our services and websites. As part of the Digital team, you will support the research and design of internal and external services and websites.

The Benefits

- Salary of £30,000.00 per annum
- Civil service pension, with an employer contribution rate of 27%
- Flexible working
- Hybrid working with regular travel to Birmingham
- 26 days’ holiday, rising to 29 days after 2 years’ service, with the option to buy up to five days extra annual leave

Your Role

- It’s all about new website content and updates. You will regularly be working within the Content Management System (CMS) to input and publish updates.
- It’s all about independently working at pace and the ability to be agile. You will be working to meet deadlines and at times be required to shift focus when priorities change.
- It’s all about understanding and utilising content patterns. You will be following templates and patterns designed by Content Designers to publish high quality new content and updates to the Gambling Commission’s website and our digital services.
- It’s all about accessible, accurate and consistent content. You will have a keen eye for detail and be responsible for reviewing and providing feedback on content created by other teams, subject matter experts and stakeholders.
- It’s all about using research, insights and data. You will be data-led to evaluate and suggest improvements to content.
- It’s all about helping our users get the information and service they need, in the way they need it. You will be able to recognise difficult concepts and work with Digital Content Designers to convert or translate it.
- It’s all about being an active member of the Digital Content Team. You will be an ambassador for great content by supporting co-creation workshops and show and tell presentations.

The above does not constitute an exhaustive list of duties. The post holder may be required to perform any reasonable tasks commensurate with the level of responsibility at the request of their manager.

Person Specification

You will:

- have excellent written communication skills
- have experience of working within a CMS and be able to write basic HTML or markdown
- be experienced in working methodically and following a process to ensure content is to a high standard
- have a keen eye for detail and experience of proofreading
- be confident working independently and proactively
- be able to work collaboratively with others
- have an interest in the user centric approach and a desire to learn and work in an open, iterative and collaborative way to share findings. This includes within the Digital team, wider Commission and externally with users and other Government teams

Desirable:

- an awareness of accessibility guidelines, specifically web content accessibility guidelines (WCAG). Experience of creating accessible and usable content and communicating the importance of this to the wider organisation
- able to use Google analytics

Our Ways of Working

Outcome-focused: We put consumers at the heart of everything we do. We take responsibility for an issue and moving it forward. We deliver results through working collaboratively.

Reaching for ways to improve: We encourage feedback and ideas. We are committed to continuous improvement and are open to trying different ways of working. We celebrate successes and take responsibility when things go wrong.

Respectful: We recognise every colleague’s contribution.

We give each other timely constructive feedback. We all encourage challenge.

Communicate well: We are clear and concise. We listen and check our understanding. We explain the reasons for decisions.

Making this a great place to work: We all help to make the Commission a great place to work. We value and support each other. We demonstrate a positive attitude.

About Us

Set up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercial gambling industry is run fairly and openly. We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.

The closing date for this role is 16th July 2024.

PLEASE NOTE: Ensure you have the right to work in the UK before applying. We are unable to provide sponsorship for visas at this time.

Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.

We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process.

As the regulator of the National Lottery, there are some roles within the Commission that are prohibited from playing the National Lottery. This does not affect your family playing. We will let you know at the interview if the role you have applied for is on the Prohibited List.

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the Recruitment Principles. If you feel your application has not been treated in accordance with the recruitment principles and you wish to make a complaint, you should contact Governance, Gambling Commission, Victoria Square House, Victoria Square, Birmingham B2 4BP in the first instance. If you are not satisfied with the response you receive from us, you can contact the Civil Service Commission.

So, if you’d like to join us as a Digital Content Editor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency