Login to Apply

Centre Assistant - Visitor Operations
Location: Arne Reserve, Wareham
Salary: £24,571.00 - £26,231.00 Pro Rata
Hours: Multiple roles with varied hours available.
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (Pro-Rata)

Are you able to deliver fantastic customer service, and would you like to work for an organisation that is making a big difference to our natural world? We are looking for an enthusiastic and hard-working people person, to help work in our cafe and visitor centre at our RSPB Arne Reserve.

RSPB Arne is a beautiful site consisting of a patchwork of habitats. Although famous for its dry and wet lowland heath you can also find ancient oak woodland, farmland, reedbed, mudflats, scrub, wet woodland, acid grassland and even sandy beaches. Spanning over 600 hectares this mix of habitats is one of the reasons that Arne is home to such a huge variety of species. The lowland heathland offers homes for reptiles and rare insects and Arne remains one of the few places in the UK where all six of the UK's native reptiles can be found. Situated on Poole Harbour and within the Dorset Area of Natural Beauty it really is a stunning place

About the Role

Our work in the Cafe and Shop at Arne is planned via the use of rotas and would include weekend working. Full induction and training would be provided, and you will have the opportunity to learn all about the reserve and the wildlife that lives here.

You will be able to communicate well with our visitors and offer excellent levels of customer care.

You will support our cafe and retail teams, helping to serve customers, and undertaking other duties typical of a busy cafe and kitchen operation.

Essential skills, knowledge and experience:

* GCSE Maths and English or equivalent.

* Basic food hygiene knowledge

* Computer literate.

* Enthusiastic approach to work.

* Excellent verbal and written communications skills.

* Ability to plan and prioritise workloads.

* Multitasking skills

* Problem-solving skills and ability to work on own initiative.

* Ability to manage and respond quickly and positively to customer needs and feedback.

* Ability to work as part of a team.

Desirable skills, knowledge and experience:

* Experience of working at a catering environment/visitor attraction.

* Knowledge of health and safety in the workplace.

* Knowledge of food and foodservice skills.

* Till operation and payment handling.

Closing date: 23:59, Wed, 30th Apr 2025

We are looking to conduct interviews for these positions as we receive the applications so don't delay if you are interested.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

As part of this application you will be asked to provide a copy of your CV and complete a short form.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please