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Account Manager - Packaging

Location: London (Hybrid - 2 Days In Office)

Salary: DOE

Company: A full-service packaging and branding agency.

Role: Responsible for managing account and/or projects from initial concept to completion - through design process to production whilst ensuring an exceptional client service.

* Serves as the main day-to-day contact projects for clients, suppliers, external partners, and the account team

* Ensure all key dates in the project critical path are met and that the client and

* Participate in meetings with existing clients and internal teams

* Answering client queries/ dealing with issues/ managing client expectations

* Liaising directly with suppliers and printers to ensure the artwork production process runs smoothly and their considerations and feedback are acknowledged and actioned as appropriate.

* Ensures high quality standards in all client deliverables

* Coordinate client-specific projects throughout the lifecycle

* Managing creative projects from initial concept to completion, on time and budget

* Creating job briefs and booking in jobs

* Dealing with client queries and complaints whilst project managing ongoing projects

* Visiting clients on and off site

Requirements:

* Experience working within a packaging agency or manufacturer

* Account / Project Management experience

* Packaging retail experience - FMCG accounts

* Confident presentation skills

* Good commercial awareness and previous experience of client financials - raising quotes and invoicing projects

* Ability to manage multiple projects

* Experience of working in a deadline driven, fast paced environment

* Must be proactive, forward thinking individual with a can do attitude

* A flexible and accommodating team player who is client centric

* Must be friendly and approachable at all times

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Account Manager / Project Manager / Customer Service / Customer Service Representative / CSR / Senior Account Manager / Senior Project Manager / Senior Customer Service Representative / Senior CSR / Packaging / Print / Labels / Creative / Design / Graphic Adaptation / Creative Account Manager / CAM